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- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Business Analyst, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
Create innovative solutions using data and research to address wider challenges in your organization.
Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations
Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish
Enhance operational performance on every program in partnership with your stakeholders
Provide visibility and valuable insights to the business through BI tools/dashboards
Manage and document new releases and updates of transportation procurement analytics tools and dashboards
Develop analytics to find opportunities to maximize KPIs (capacity, quality, delivery speed, cost, carbon emissions) with our negotiations with suppliers
Cover for each project the whole program life-cycle from scoping to roll-out:
Scoping:
- Analyze business problem and identify data to be collected. Communicate with business stakeholders to define business requirements for metrics, dashboarding.
- Define requirements for metrics to monitor during the pilot and build offline metrics decks and online dashboards. Analyze the metrics to troubleshoot the execution issues and fix root causes.
- Develop a full set of end to end tools and metrics to execute the roll-out, identify structural improvements, and measure impact. Create tools for the missing processes for the project to scale and be implemented by procurement/ops teams.
- Work with multiple teams both in EU and NA
A day in the life
As Senior Business Analyst, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Business Analysts have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
PMO and BI Team's mission is to unlock value for 3P Procurement and Commercial development for the benefit of Amazon as a whole through activity organized under three pillars:
- Analytics & Insights providing actionable insights to buyers/business partners through analytics, models, tools, and market intelligence;
- Process & Control, managing the cross-functional processes, requests and inputs for defect reduction, planning and control of procurement activities;
- Continuous Improvement & Innovation, driving continuous improvement and innovative solutions to automate the Procurement space and keep our 3P carriers engaged.
Luxembourg, LUX
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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